Meet the Healthwatch Dorset team
Healthwatch Dorset Manager
Louise’s role is to manage Healthwatch Dorset’s Volunteer and Engagement Team. Our team delivers engagement strategies that encourage involvement and participation in the monitoring, evaluation, and improvement of health and social care services by talking to and listening to peoples’ experiences of using these services. Volunteers play a vital role in our work, and our volunteering programme ensures that a wide range of people are meaningfully involved in various Healthwatch activities.
Lucy’s role is to seek out and listen to the people who live in Dorset, to hear their experiences of using health and care services and record the issues and concerns raised by individuals and groups that are then used to inform commissioners and service providers. She also signposts people to where they can get the best support to help them, and works with our volunteers in order to further research and develop particular projects that form part of Healthwatch Dorset’s Work Plan.
The postholder is the main point of contact for Healthwatch Dorset Volunteers, and will recruit new volunteers, co-ordinate all volunteer activities including arranging induction sessions, on-going training, and volunteer supervision to ensure that volunteers are fully supported in their role.
The postholder support’s the general running of the Healthwatch Dorset office. This involves being the first point of contact for people who wish to share their feedback on health and social care services they have used, signposting people on how to complain about a service, and also relevant available services and charities who can give them help and support. They also provide admin support such as preparing documents, organising meetings, answering the phone and email enquiries and supporting the Steering Group.
Meet the Steering Group
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