Something to complain about?
A look at how easy it is to find the right information and support to make a complaint about GP services.
Every GP surgery in Bournemouth, Dorset and Poole – 101 in total – have been 'mystery shopped' by our army of volunteers, to see how easy it was to make a complaint. Between January and March 2014, we sent a fully trained team of volunteers to all GP surgeries across Dorset and this report details our findings.
This report was produced by the previous Healthwatch Dorset service provider, Healthwatch Dorset CIC.
Read our report
If you would like this report in a different format, email enquiries@healthwatchdorset.co.uk or call 0300 111 0102.
File download
Something to complain about?