Impact: A year in review 2016-17
Healthwatch Dorset Annual Report 2016-17: A review of our work over the past year, plus our work planned for 2017-18.
The report highlights our work over the past year - including care home visits, mystery shopping, surveys and formal reports about our projects.
- Raising young people’s mental health issues.
- Community Investment Projects.
- NHS complaints process.
- Making Healthwatch more accessible; our Easy Read guides to making a
complaint; a video in British Sign Language which has widened our reach to the deaf community.
We have received greater media coverage and this has led to radio and TV interviews including concerns about ambulance waiting times, delays in A&E and our unease about changes in service delivery. We certainly had an impact and changes have taken place.
This report was produced by the previous Healthwatch Dorset service provider, Healthwatch Dorset CIC.
Read our report
If you would like this report in a different format, email enquiries@healthwatchdorset.co.uk or call 0300 111 0102.
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Impact: A year in review 2016-17
